Care Opinion provides a safe platform for the public and staff to have important online conversations which lead to learning and change. They can also restore confidence and improve relationships between patients, carers, service users and services.
Key Points
- Patients, carers, and service users can tell their own stories starting from their own experiences. This feels more equal and empowering. To hear from a feedback author, read the following blog: Feedback via Care Opinion: A dainty dish to set before the Trust
- Authors feel safer with an independent platform that works with but is not part of the NHS or other services.
- Feedback is mostly positive and more likely to lead to learning and change. Follow this link to see the latest feedback on Care Opinion: Feedback stories on Care Opinion.
- Comprehensive support available from the expert Care Opinion team. See here for testimonials: Case studies of organsiations implementing Care Opinion.
If your service is based anywhere in the UK and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion team: subscribing@careopinion.org.uk